FAQ

Everything you need to know before you book.

Have questions about our services or what to expect during your visit?

What is scalp imaging?

Scalp imaging is an advanced digital analysis that allows us to closely examine the scalp and hair follicles. This technology helps us evaluate factors such as density, buildup, inflammation, and overall scalp condition so we can recommend the most appropriate treatments and home-care routine.

Who should get a scalp imaging assessment?

Scalp imaging is ideal for anyone experiencing concerns such as hair thinning, hair shedding, scalp irritation, dryness, or buildup. It’s also helpful for clients who want a deeper understanding of their scalp health before beginning a hair restoration program.

What happens during my first visit?

Your first visit typically begins with a consultation and scalp imaging assessment. During the appointment, we review your images together, discuss your hair goals and concerns, and create a personalized care plan designed to support healthier hair and scalp.

Are the hair restoration treatments medical procedures?

No. All services at Chloe & Co Scalp Imaging & Hair Restoration Lab are cosmetic and educational in nature and are designed to support scalp wellness and hair health. They do not replace medical advice, diagnosis, or treatment.

How many sessions are needed to see results?

The number of sessions varies depending on your scalp condition, lifestyle, and hair goals. Many clients choose ongoing programs such as the Scalp Imaging Progress Journey or the Restoration Membership for consistent care and better long-term results.

Do I need a consultation before booking certain services?

Yes. A consultation is recommended before services such as color treatments or advanced restoration therapies to ensure the service plan is tailored to your hair type, scalp condition, and desired results.

Do you offer consultations for hair loss concerns?

Yes. The Hair Loss Strategy Session includes a detailed scalp imaging review, lifestyle evaluation, and a customized plan designed to support hair growth and scalp health.

Do you offer virtual consultations?

While the clinic does not offer free virtual consultations, clients can book the Virtual DIY Coaching session for personalized guidance on improving their hair or scalp care routine from home.

Do you offer payment options?

Yes. Afterpay is available to make it easier for clients to invest in their scalp health and hair restoration journey.

How do I book an appointment?

Appointments can be scheduled online or by contacting us directly. Availability varies throughout the week, so we recommend booking in advance to secure your preferred time.

Where is your office located?

Chloe & Co Scalp Imaging & Hair Restoration Lab is located at 303 Plaza Dr, Greenville, North Carolina, serving clients seeking advanced scalp restoration and luxury hair services.

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Our Office Address

Location: 303 Plaza Dr, Greenville, North Carolina, 27858, USA

303 Plaza Dr, Greenville, NC 27858, USA

Chloe & Co

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